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Contact Helpdesk Bulgaria if you are looking for reliable IT support, cloud solutions, infrastructure assistance or protection of your IT environment.

We work with companies in Sofia and all over Bulgaria and help with both daily IT needs and more complex projects related to infrastructure, cloud and environmental protection.

Let's talk

We call on business days, 10:00–19:00.
Number of computers
What do you need help with?
What are you looking for?
We mainly work on a monthly subscription, from €20 per computer. One-off tasks are accepted as an exception, after a conversation.
How did you hear about us?

We reply within 1 business day · or call +359 2 489 68 32

What to expect after contacting us

1

Inquiry review

We examine your need and determine the most appropriate type of assistance.

2

Feedback from our team

We contact you to clarify the environment, priorities, and next steps.

3

Proposal for action

We propose a suitable working model, solution and price.

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Main office

What Our Clients Say About Us

We have been working with HELPDESK BULGARIA for more than 10 years, and throughout this time their team has consistently shown a high level of professionalism, competence and responsiveness. We have entrusted them with supporting our IT infrastructure, including file and virtual servers, and we especially value their attention to reliability, information security and the continuity of our systems. For us, HELPDESK BULGARIA is a proven and reliable long-term partner, and we highly recommend them!

Source: google

Dobromir Moldovanov

October 2026

They took over the full support of my servers and always respond quickly and professionally when a problem arises. Twice I needed them to restore a backup, and both times everything was restored successfully and without unnecessary delay.

Source: google

Nikola Nikov

October 2026

Every time I have turned to the Helpdesk Bulgaria team, I have received an adequate answer and professional advice. Their attitude to every request, regardless of its size, is extremely professional. I highly recommend them!

Source: google

Nadia Eremieva

August 2026

Personalized customer approach and lighting-fast response in critical situations. Definitely recommend

Source: google

Yoanna Breycheva

November 2026

Helpdesk Bulgaria always respond lightning fast, exceeding our expectations every time. They are adaptable in solving problems. Thank you for your professionalism and support over the years we have been partners.

Source: google

Svetlana Dimitrova

November 2026

Good and professional service.

Source: google

Zhanet Valentinova

November 2026

Fair and reliable!

Source: google

P.Petrova761101 Petrova

November 2026

Great professionals!

Source: google

Blagoslav Blagoev

November 2026

Thank you for the quick and professional support! I really appreciate your prompt resolution and great service.

Source: google

Amelia Racheva

October 2026

They always respond quickly and solve every problem professionally and with a smile. Our software runs flawlessly thanks to their support. I recommend them to everyone!

Source: google

Petya Mitreva

October 2026

Excellent service.

Source: google

Angel Kapsazov

October 2026

Excellent service and a professional attitude!

Source: google

Nikoleta Ivancheva

October 2026

I have been using Helpdesk Bulgaria's services for more than 15 years. The IT support they provide is always top level - they are quick to identify and fix software or hardware problems on the devices I use, and they take an individual approach to their clients, always considering the nature and specifics of their work. I recommend them - a safe and reliable partner you can trust with managing a company's entire IT infrastructure.

Source: google

Diliana Yordanova

October 2026

We have been working with Helpdesk for about 10 years, and in that time we have had fewer than 10 emergencies, and each time the response was excellent. They support around 15 computers, servers, VPN, remote access - everything a modern office needs.

Source: google

Jivko Tsenov

October 2026

Magnificent professionals! They have a solution to every possible trouble or quirk. A wide range of expertise from SOHO to mid-enteprise tech. But what shines the most is their all-rounded approach to keeping companies of variable sizes running without even noticing their infrastructure being constantly monitored and repaired often times preemptively. A++

Source: google

Daniel Ivanov

October 2026

They truly care about their clients and deliver consistently geeat service!

Source: google

Todor Petrov

October 2026

An extremely professional attitude and high-quality service!

Source: google

Ivo Parvanov

October 2026

Quality service and fast diagnostics!

Source: google

Ivaylo Petrov

October 2026

Brilliant and professional services

Source: google

Rosen Pashov

October 2026

A great company - amazing professionals. Highly recommended.

Source: google

Hyper Ninja

October 2026

Very reliable, attentive and exceptionally caring towards our dental practice. They always help ❤️ Extremely happy 🍀

Source: google

Monika Leshtarska

October 2026

Very responsive and ready to help at any moment!

Source: google

Rali Magerov

October 2026

Extremely happy with their services!

Source: google

APL EOOD

October 2026

I would like to recommend HelpDesk Bulgaria's services for professional IT support. The team is extremely responsive, competent and reliable. They react quickly when technical problems arise and always look for an effective and dependable solution. They stand out with their professional attitude, good communication and high quality of service. I recommend them to anyone looking for a reliable partner for IT support and maintenance.

Source: google

Andrey Peychinovski

October 2026

Excellent and reliable IT partner. The team is professional, responsive, and always provides effective solutions. We truly value their support and highly recommend their services.

Source: google

Irena Hristova

October 2026

We have been working with Helpdesk for quite a few years and are very satisfied. Precise, reliable and fast - they respond immediately and understand the problem from the very first call. All their staff are true professionals and approach every problem with understanding and responsibility. A reliable partner we recommend!

Source: google

Roza Kondova

October 2026

As managing director of Integrity Consulting EOOD, I would like to thank Helpdesk, who have been our companions in information technology and IT infrastructure support for more than 20 years. Respect for their professionalism, competence and fast response.

Source: google

Rumiana Kostova

October 2026

Professionals - fast and reliable problem solving, and suggestions for keeping the equipment and applications we use secure, up to date and reliable.

Source: google

Liliya Petkova

October 2026

I am very happy with Helpdesk Bulgaria A fair and professional attitude, fast communication and always the right help. The team is friendly and responsive. I recommend them!

Source: google

Teodora

October 2026

We turned to them to support our network and computers. The service is top quality and worth every cent! I would recommend them to everyone!

Source: google

Anton DK

August 2026

A fair attitude, fast and professional. Communication was excellent and I got help with everything I needed. I recommend them wholeheartedly!

Source: google

Stefan Kirov

August 2026

A professional attitude and uncompromising, high-quality work. Thank you!

Source: google

Georgi Roydev

August 2026

The helpdesk team can bring tremendous value to any organization seeking a dependable IT partner with strong technical expertise, responsive support, and a customer-focused approach.

Source: google

Remco Kok

August 2026

Extremely professional service.

Source: google

Monika Baydanova

August 2026

Professional service and reliability.

Source: google

mira ancheva

July 2021

Professional attitude. Good prices. Friendly people. I recommend them.

Source: google

antoaneta lazarova

June 2020

Frequently Asked Questions

Can't find the answer to your question? Contact us directly.

Call us

Within 1 business day. We handle inquiries during business hours, Monday to Friday, 10:00 to 19:00. If it is urgent, call +359 2 489 68 32.

Yes. Remote support (monitoring, phone help and remote access) covers all of Bulgaria. We visit clients on site in Sofia, and outside Sofia by arrangement for an extra travel fee. We work with businesses only.

Yes. Our office is in Sofia, in Mladost 4 (87 Alexander Malinov Blvd.), next to Business Park Sofia, so we reach companies in the area on site especially quickly. We work with companies across Sofia and all of Bulgaria, remotely and on site. We work with businesses only.

Let's talk about your needs - we will review your environment before we propose a solution and a price. Describe your environment (number of computers, servers and offices) and we will send you a quote. We work mainly on a monthly subscription; one-off tasks we take on by exception, after a conversation.

Yes. We work with companies that have no IT team and with those that have their own IT but need extra technical capacity. The service is part of our subscription IT support - if you are not a client yet, we start with a conversation about your needs and a suitable plan.

It is helpful to briefly describe the number of users, locations, main problem or need, and the service you are interested in.

Do you need a reliable IT partner?

Send an inquiry and let's discuss how we can help your company with support, security, cloud solutions, or infrastructure.

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